FAQ

The walk from Casa Tucanes to Playa La Ropa takes 4 to 6 minutes, normally described by our guests as a pleasant walk. We are located 500 meters away from the first public access to La Ropa beach.

For weather information, please refer to the following link:

https://www.meteored.mx/clima_Ixtapa+Zihuatanejo-America+Norte-Mexico-Guerrero--1-70275.html

Our accommodation space is Pet Friendly. Please review our pet boarding policies at the following link:

https://casatucanes.com/pet-policies

Smoking is not allowed inside our facilities (interior and exterior). We are a smoke free space.

The distance from the airport to Casa Tucanes is 14 kilometers.

There are a number of popular restaurants in Zihuatanejo, located along the beaches: La Ropa, La Madera, and Playa Municipal, as well as several in the city. The distance from Casa Tucanes to the center of Zihuatanejo is 3.6 kilometers. Our guests normally take a taxi to their selected destination.

Full payment is required at time of reservation. Rates may change without notice and at any time prior to confirmation of your reservation. Please read our Reservation Policies.

Date changes could cause price adjustments, and are possible up to 30 days before check-in, depending on availability. No refunds will apply. Promotional discounts are not transferable. Duration reductions adhere to the cancellation policy. Please read our Cancellation and Refund Policies.